What do employees expect from managers?

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A successful business cannot lack good leaders. A good leader cannot “single-handedly” bring great achievements to the organization but always needs the support, coordination and cooperation of all the collective staff under the authority. Understanding this reality, we deeply feel the value of the article sharing what employees expect from leaders that Ms. Uptalent sent today.

CONTENTS:
1. The importance of capturing the wishes of your staff
2. What employees expect from leaders

2.1. Effective communication skills
2.2. Be willing to listen and acknowledge
2.3. Fair, honest, impartial
2.4. Timely attention and support
2.5. Create opportunities for employees to develop their capabilities

3. What employees don’t expect from leaders
3.1. Introduce emotion, encourage long-term understanding
3.2. Comments are not practical
3.3. Ignoring errant employees
3.4. Take on many tasks
3.5. Brag and promote yourself

4. How can leaders effectively meet employee expectations?

1. The importance of capturing the wishes of your staff

The saying “Employees do not abandon the organization, they abandon their leaders” has become a motto of awakening that every management position always remembers, and that is why it is important to capture the wishes of the team. era of competitive recruitment:

1.1. Coherence within the team

Whether you move into a leadership position through an internal promotion process or recruit from outside, the fundamental basis for doing a good job as a leader is establishing collective consensus, trust and confidence. compliance with orders. This can only be achieved if there is understanding, respect and sharing between managers and employees.

1.2. Improve work performance

If you assign the right work to the wrong person, the job performance at the completion level is already very good. If you want to exceed expectations, achieve improvements and motivate the efforts of employees, there is only one way: you need to understand the capabilities of each person, understand the desire to strive of each employee to attribute to him good work, appropriate support.

1.3. Develop management capacity

Detailed issues that have a great impact on management strategy are always present in every business. Therefore, subjectivity or stubborn thinking will keep leaders stuck in the old path of what they once knew. On the contrary, if you create a space for employees to easily share their difficulties and propose solutions, not only will employees’ work run smoothly, but your leadership tasks will also experience revolutionary improvements and reap achievements for you- even.

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Desires of employees with managers

1.4. Career development opportunities

The more you understand employees, the easier it is to gain their support, this is an important factor that makes the promotion journey easier. Companies prioritize high-level management positions through the promotion of good managers working within the organization.

2. What employees expect from leaders

Profession, gender, professional position… may be different, but in general, what employees expect from leaders focuses on the following:

2.1. Effective communication skills

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In the communication skills group, the aspect of conveying information quickly, concisely and accurately is the priority that employees want to find in leaders. Because the process of receiving tasks, implementing work and achieving goals is entirely based on the leader’s directives.

2.2. Be willing to listen and acknowledge

Employees don’t expect leaders to be able to help them solve every problem. What they want most is that through the process of listening and sharing, leaders will better understand their “underground” difficulties. just because of “superficial” signs that everyone can see.

2.3. Fair, honest, impartial

Leaders must be clearly aware of the important contribution each employee position makes to the development of the organization. Therefore, in all work-related decisions, employees always want leaders to put the best interests of the organization first, demonstrating fairness and integrity in every action and decision for employees.

2.4. Timely attention and support

With great work pressure, both in quantity and quality, even if you exercise caution, sometimes mistakes occur. The employee will be the main culprit for this mistake, however, it is not because he is not trying, it is not because he is careless, but sometimes too much work piles up, he has very well done in other areas, just accidentally. careless in one thing. Therefore, they really hope that leaders will listen carefully to the explanations, proactively coordinate to handle problems with great professional experience, and help employees overcome the consequences.

What employees don't expect from leaders

2.5. Create opportunities for employees to develop their capabilities

Once on the job, everyone wants to progress and develop over time, and the opportunity to demonstrate their abilities is primarily in the hands of the direct leader. How? These include opportunities for employees to provide ideas for improvement, times when they send employees for professional training, and times when they take on difficult tasks with direct support and guidance from leaders.

3. What employees don’t expect from leaders

Before we can perfect what employees expect from leaders, we must consciously avoid allowing ourselves to do things that employees don’t want from others. chief yours, in particular:

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3.1. Introduce emotion, encourage long-term understanding

Agree that an emotional leader will be a warm leader, where employees can freely share their difficulties, but in work decisions, subjective emotions are mixed into the decision-making process. Decisions will result in wasted time, missed opportunities, and leave employees feeling like they’ve tried hard. are wasted simply because of the leader’s indecision. Not to mention the emotionality which can easily be a source of injustice in the process of assigning tasks and evaluating effectiveness.

3.2. Comments are not practical

Leaders listen and take notes, but the feedback is too superficial and has no constructive value or direction for employee actions. Although employees often have less experience, they still wish to receive instructions from managers, on the one hand to minimize risks at work, and on the other hand to develop their professional abilities.

What do managers expect from employees?

3.3. Ignoring errant employees

Standard employees will be very upset when employees lack standards such as coming to work late, slowing down work progress, letting teammates “carry the burden”…but the leader chooses to ignore it instead of meeting privately and discussing reprimand or establish a penalty. regulations. Over time, this situation will cause standard employees to stop trying to conform to standards, leading to a deterioration of company culture and decreased job performance.

3.4. Take on many tasks

Good leaders must know how to trust and empower employees so that they have the opportunity to learn and develop their abilities instead of always having to go to the leader for instructions on All. This way of taking charge of everything not only makes the leader extremely close, slows down the progress of completion, and also makes the employee feel like a machine rather than a person with professional skill.

3.5. Brag and promote yourself

Leadership without employees is like a car running out of gas, unable to make a profit. Yet many leaders have the mentality of “I am the center of the universe”, without me, my employees can’t do anything, they don’t care about or empathize with their employees, and they make mistakes. to get up.

4. How can leaders effectively meet employee expectations?

4.1. Don’t forget I was also an employee

If we want to perform leadership tasks well, we must first spend time on them as employees. You have experienced all the trials and tribulations, so use them to show understanding and tolerance towards your colleagues.

What do managers expect from employees?

4.2. Show respect

Two-way communication is the basis of respect for employees. Leaders need to take the time to come and chat, build rapport, and create an environment for employees to comfortably share and give positive feedback.

4.3. Listen and respond with concentration

Both managers and employees are very busy, so the content presented by employees should be geared to achieve the main goal. Based on this, leaders must analyze and propose the most feasible solution. There is no need to respond immediately, you can schedule a staff member to respond later and remember to respond on time.

4.4. Comply with agreed regulations and rules

Fairness and integrity create powerful leaders. Therefore, once established at work, employees and managers must follow them as standard. “One distrust, ten thousand distrusts”, don’t let this become the impression your colleagues have of their leader.

Leaders are considered the “engines” that lead companies to successful milestones. A good leader not only has excellent personal abilities, but also must create a group of consensus, solidarity, and wholeheartedly support the leader. Therefore, understanding what employees expect from leaders is an extremely useful promotion guide that Ms. Uptalent always encourages leadership factors to take ownership of and maximize.

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