What is a manager? Roles and duties of an excellent manager

Người quản lý là gì? Vai trò và nhiệm vụ của một nhà quản lý xuất sắc

The role of manager is inseparable from the functioning and strong development of an organization or company.

So, what is a manager? What are their roles and missions? What conditions must be met to become a manager? Readers, let’s learn all this through the following article by Ms. Uptalent!

CONTENTS:
1- What is a manager?
2- The role of the manager

2.1- Connection intermediary
2.2- Ensure the progress and results of the work
2.3- Recruitment and training of employees
2.4- Check and evaluate the results of the work
2.5- Budget management
2.6- Make decisions

3- Duties of the manager
4- Necessary elements in a manager

4.1- Have solid professional qualifications
4.2- Good diplomacy and negotiation skills
4.3- Leadership capacity
4.4- Be decisive and dare to assume the results of the decisions made
4.5- Have a broad vision
4.6- Ability to adapt quickly
4.7- Be careful, meticulous and always do your best at work
4.8- Love to learn
4.9- Be ethical

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1- What is a manager?

A manager can be a person or group of people who hold governing authority in a group, organization or company. They often perform tasks such as planning, organizing work, operating, controlling, and directing subordinates within their assigned authority.

In addition to controlling and directing the activities of a group or organization, they must also be responsible for all results of the actions and work of the employees they manage and ensure effective use of organizational resources to achieve goals. common objectives.

2- The role of the manager

Leadership positions play a very important role in organizations and businesses. Thanks to their presence, all of the organization’s activities can take place according to precise goals, directions and processes to progress progressively towards success.

Basically, managers have the following main roles:

2.1- Connection intermediary

The person in the management position serves as the intermediary connecting relationships between the board of directors and staff and between customers and the company.

Within the company, they are the ones who receive information and requests from higher management and pass them on to subordinate employees. At the same time, they are also responsible for checking and monitoring employees’ work results and promptly reporting them to higher management.

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In customer relations, they are responsible for representing the company in meetings, negotiations, presentations and advising on products and services. Along with this, they are also the ones who receive complaints and feedback from customers and forward them to the relevant departments.

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Director

2.2- Ensure the progress and results of the work

Managers are responsible for organizing and assigning work to employees appropriately and must closely monitor all activities to ensure that overall work progress is always in accordance with the established plan. Only in this way can they guarantee that the efficiency of collective work is always optimal.

2.3- Recruitment and training of employees

Managers are people directly involved in recruiting and training subordinate employees. They will have to choose staff who are truly suited to the department for which they are responsible and constantly supervise and train employees to ensure their ability to meet the requirements of each position.

2.4- Check and evaluate the results of the work

Periodically, management is responsible for checking and evaluating the work results of employees. The primary objective is to ensure optimal work performance and to help promote the full potential of each employee of the company.

2.5- Budget management

Each department of the company generally receives a budget for each month and each year. The task of management is to ensure that budgetary expenditures comply with regulations, reasonably and with the greatest efficiency.

2.6- Make decisions

Depending on the role and powers assigned, each manager will have the right to make decisions on one or more specific issues. The extent of liability depends on the operational structure of each company or organization.

Manager tasks

3- Duties of the manager

Every company and organization will have its own requirements for each leadership position. At the same time, they clearly stipulate the tasks that each manager must perform.

Here are some basic tasks that managers often need to perform:

– Develop specific plans and programs to achieve the business objectives of the company or organization.

– Participate in the process of determining the company’s objectives and operational directions.

– Create an efficient and professional work environment, promote connectivity and collective spirit among staff to ensure optimal work results.

– Anticipate unfavorable situations and potential risks that may arise to take preventive measures and limit serious damage to the company.

– Organize the programs and activities necessary to achieve the established plans and objectives.

– Motivate and encourage employees so that they have the necessary motivation to complete the work assigned to them and can maximize their own abilities.

– Monitor all ongoing activities and programs to fully understand the situation and make necessary adjustments to avoid possible negative consequences.

– Check and evaluate the work capacity and efficiency of each employee to quickly have the most appropriate and scientific adjustment plans.

– Measure the results of the team’s work with clear and precise figures.

– Reward employees who perform well and treat employees who violate regulations competently, fairly and reasonably.

The role of the manager

4- Necessary elements in a manager

Become a professional managementTo be talented, you must meet the following important factors:

4.1- Have solid professional qualifications

A good manager must master a deep professional knowledge base. Most importantly, they must have professional qualifications appropriate to the role they occupy. From there, they will benefit from the trust of employees and be able to develop and progress in their career.

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4.2- Good diplomacy and negotiation skills

A management position requires you to interact and work with many different people, both inside and outside the company. Therefore, you must have good communication skills and always behave appropriately to create comfort for those who work with you.

Moreover, good communication also helps you convey your ideas more effectively and negotiations also easily achieve good results.

4.3- Leadership capacity

Leadership ability is an essential element for managers. You should know that leadership is not just about assigning tasks to employees and forcing them to follow your own personal thoughts.

In addition, you must also learn to listen, observe and understand your subordinates. Create favorable conditions so that group members can form close bonds with each other.

Managers with exceptional leadership abilities always receive the trust of employees. From there, they will have more confidence and determination when having to make important decisions.

The factor lies in the manager

4.4- Be decisive and dare to assume the results of the decisions made

A good manager cannot be shy or afraid when having to make decisions. Instead, they show great decisiveness in every situation and are always transparent and clear in the decisions they have made.

On the other hand, decisiveness and a sense of responsibility also help them to always have the courage to admit the mistakes and mistakes they have made.

4.5- Have a broad vision

A manager’s goal is to lead his team to develop and succeed. However, they must achieve this with optimal solutions, adapted to the current context, and not with long-outdated measures.

To do this, they must show foresight, always look towards future development and be ready to face difficulties and challenges. It is this courage and good vision that will help the management achieve resounding success.

4.6- Ability to adapt quickly

The business environment is constantly changing. This requires managers to always quickly understand the market situation and to have suitable solutions.

Most importantly, they must dare to embrace change and quickly adapt to fluctuations in the market, customers and competitors.

4.7- Be careful, meticulous and always do your best at work

Taking on a leadership role doesn’t mean you just assign tasks and then employees can do whatever they want. Instead, you should closely monitor, guide, and support employees when needed.

Additionally, you must always be careful and thorough to ensure the best quality of work. If you do it just for fun, over and over again, over time your employees will lose trust in you and they will no longer believe in you.

4.8- Love to learn

In addition to professional knowledge about the field and industry in which they work, managers must also continually acquire new knowledge.

With the mindset of constantly learning and continuously improving your personal abilities, you will definitely become a good professional manager.

4.9- Be ethical

If you only have talent but lack ethics, you cannot take on the role of manager or you may be quickly fired.

You should know that only managers who are both talented and ethical can receive the love and trust of employees. From there, your career path becomes more stable and offers more opportunities for advancement.

So, Ms. Uptalent has just shared with you the most basic information about managers. I hope that after the article you can fully understand the roles, tasks and requirements required of a professional manager. I wish you continued success and many opportunities for career development.

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