What is import and export? Positions in the import-export industry

Xuất nhập khẩu là gì? Các vị trí trong ngành xuất nhập khẩu

Multinational economic trade has provided opportunities for manufacturing, trading and service companies to access many markets. Next comes the development of the industrial group import and exportone of the key industries, offers many potential job opportunities that Ms. Uptalent always focuses on mentioning.

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1- What is the import-export industry?

The import-export industry is an industry that involves purchasing and selling activities of goods and services between domestic and foreign individuals and businesses, also known as foreign trade activities. The payment currency can be the currency of either country, or a strong global currency, for example USD, EUR.

Through operations in the import-export industry, various products around the world can be traded smoothly, bringing high foreign exchange earnings to exporting countries and helping importing countries find sources of goods. Quality at low cost. Specifically:

  • Exporting is the activity of selling locally produced goods and services abroad. The quality of goods and services must strictly comply with the legal standards of the purchasing country.

  • Importing is the activity of purchasing goods and services that are not available domestically, cannot be produced, or have higher production costs than other countries.

2- Workstations in the import-export industry

The activities of the import-export industry are a series of closely related jobs. To ensure high professionalism, each job will be assigned to a human resources team. The number of positions in the import-export industry is equivalent to the number of human resources required by the industry, generally including:

Import and export

3- Main tasks that import-export staff must accomplish

The main tasks of personnel in the import-export industry will depend on the position they occupy. In general, here are common tasks that need to be completed:

  • Work directly with customers to receive import and export requests

  • Carry out necessary procedures according to exporting/importing country standards, international practices and signed contracts.

  • Choose the appropriate shipping method, contact the shipping service provider to establish an international bill of lading

  • Open an L/C, request a C/O, carry out customs procedures…

  • Pay the carrier and collect customer debts

  • Continuously monitor the process of moving goods, quickly handle problems when they arise

  • Expand the market, develop a list of potential customers…

As part of this article, Ms. Uptalent will keep you informed of the tasks of the 02 import-export positions most in demand in recruitment today:

3.1. Import-export sales staff

  • Salespeople – or often called salespeople – are the people responsible for finding customers for import-export businesses. Main tasks include:

  • Promote the company brand on commercial connection sources (import-export associations, specialized groups, trade shows, Facebook / Website / Tiktok… of the company)

  • Search for potential customers, collect information on import and export needs

  • Update import and export costs from time to time

  • Meet, present, negotiate directly with clients

  • Quote, contract signing and contract monitoring

  • Control the plan implementation process from the moment the goods are received from the seller until the goods reach the buyer

  • Coordinate with the accounting department to implement debt collection

  • Establish daily/weekly/monthly/annual reports for management.
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Export industry

Reference >>>> What is an import-export specialist?

3.2. Import-export documentation manager

Procedures, files and documents used for the transport and customs clearance of legal and international goods will be handled by documentation staff. The task list will include:

  • Receive shipping information from sales team

  • Contact the transportation unit to make a reservation (get a reservation)

  • Send booking information to customers to confirm shipping time

  • Receive import and export goods information from customers and prepare bill of lading (House B/L)

  • Provide information to carrier to execute bill of lading (Master B/L)

  • Send bill of lading to customer

  • Closely monitor the goods transportation process

  • Inform train departure time/estimated train arrival time to customers at export/import terminal

  • Pay the carrier to release the goods on time

  • Support reminding customers to pay their debts

  • Establish daily/weekly/monthly/annual reports for management.

Potential of the Import-Export industry

4- Salary for import-export positions

Regarding salaries, the import-export industry is an industry related to foreign trade, which requires many international skills and operations, so the income is in the right group. According to statistics, the average fixed salary of employees with 1 to 3 years of experience:

  • Purchasing staff: 8.2 – 11.6 million/month, the highest is 23 million VND/month

  • Import-export sales staff: 8.1 – 14.1 million/month, the highest is 50 million VND/month (commission included)

  • Documentation staff: 7.3 – 11.1 million/month, the highest is 23 million VND/month

  • Customer service staff: 8.2 – 12.3 million/month, the highest is 30 million VND/month

  • Customs declaration agent: 7.9 – 11.4 million/month, the highest is 20 million VND/month

  • Field staff: 9-14 million/month, the highest is 20 million VND/month

  • International payment staff: 9.3 – 10.7 million/month, the highest is 23.2 million VND/month

5- Certificates and qualifications required to apply for import-export jobs

To work in the import-export sector, employer requirements for bachelor’s degrees from specialized universities and colleges:

Requirements for the Import-Export industry

See more >>>> Job description of Chinese import-export staff​​​​​​​

In general, economic sectors are considered suitable. If you are studying in a different field (like foreign languages, sociology, etc.), having certificates from specialized professional courses will also help you have a fair opportunity to apply with other candidates:

  • Certificate in customs declaration

  • Certificate in Specialized Logistics

  • Certificate of practical import-export operations…

6- Essential skills for importing and exporting

Due to the nature of the work related to international regulations, precision and flexibility are highly required, so if you want to progress in the import-export sector, in addition to professional knowledge, the following skills are considered weak: Mandatory element :

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6.1. Foreign language skills

English proficiency should be average to above (especially reading and writing skills) as all exchanges between the parties, whether by email or direct conversation, require English as an intermediary. Additionally, knowing foreign languages ​​that are the main languages ​​of the partner or parent company such as Chinese, Korean, Japanese, etc. will help make the job much easier.

6.2. Office computer skills

The need to proactively seek information to learn from experience and solve tasks is almost obvious to personnel in the import-export industry. This is why mastery of office information technologies, in particular the good use of software and online applications (email, zalo, skype, etc.) to support work, is something that candidates must cultivate as soon as They are still young on the lecture hall chair.

6.3. Flexible communication skills

Not only sales personnel, but also all other positions in the import-export sector must have regular contact with customers by telephone or in person. The problems that arise in the import-export sector also involve many parties and the value of the goods is large, so to convince customers to coordinate and manage well, it is necessary to have communication skills flexible, listen and understand.

Import and export salary​​​​​​​

6.4. Skills to work independently and effectively in groups

Although everyone’s job always requires a strong focus on independent work skills, the requirements for teamwork skills in the import-export industry are not minimal. Because a problem that occurs at work will have repercussions on many tasks in other departments. Therefore, working together in a spirit of support and cooperation is a requirement for any import-export employer.

6.5. Management and work organization skills

The workload of each position is very large, closely related, and almost all tasks need to be urgently resolved on time. During this time, problems that arise can appear at any time, not necessarily your fault but are related to your work, so you need to be flexible in prioritizing treatments. Without good work organization skills, it will be difficult to do well.

6.6. Great caution

A small error leading to discrepancies in documentation between parties (manufacturer, carrier, buyer) can result in a shipment worth hundreds of millions of dollars not being able to be exported, or not being able to clear customs in the country of import . Therefore, every odd number and small letter must be exact and match.

7- Career opportunities for the import-export industry

Global foreign trade activities have existed since ancient times, and we believe that they will never disappear in the future. This proves that career opportunities in the import-export sector will be very high. No matter how technology evolves, intelligence can only support, not replace, workers in the import-export sector. However, the requirement for general knowledge and skills is considered a factor providing competitive advantage and therefore should always be cultivated. Regarding the work environment, candidates will have many options such as manufacturing companies, shipping companies, airlines, railway companies, logistics service companies, banks… very diverse.

Import and export is a bridge that facilitates smooth trade between countries around the world. The more the global economy develops, the greater the need to recruit import-export personnel will be. This is the potential career that Ms. Uptalent believes will help workers feel secure in having a stable, long-term job with good income.

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